Privacy Policy

Fragrancz Factory respects customer privacy. This website is primarily a static catalog and boutique inquiry experience. We do not provide online checkout, customer accounts, or public order tracking through this website in the current version.

Information You Choose To Share

When you contact the boutique by phone, email, or the Dialogue form, you may choose to share your name, email address, phone number, fragrance interests, product questions, and message details. We use that information only to respond to your inquiry, confirm availability, and provide fragrance guidance.

Form Processing

When you contact Fragrancz Factory through the Dialogue form, phone, or email, we use the information you provide only to respond to your inquiry, confirm availability, and offer fragrance guidance. Form submissions may be processed through our website host or an approved form/email service. Fragrancz Factory does not sell customer inquiry details.

Local Catalog Experience

The product catalog is rendered in the browser from static website files. The current site does not require a customer login and does not store checkout information on our server.

Basic Technical Data

Like most websites, hosting and security systems may process basic technical details such as IP address, browser type, device information, pages visited, timestamps, and security events. This helps keep the website reliable and protected.

Future Updates

If we add checkout, customer accounts, analytics, advertising, or advanced marketing features in the future, this policy will be reviewed and updated before those features are used.

Contact

Questions about this policy may be sent to support@fragranczfactory.com.